CCO applications

CCOs are organizations that were founded by current developmental disability care providers to provide better services to their clients, staffed by Care Managers.

Health Home Care Management – the more robust, comprehensive care management service which provides:

Basic HCBS Plan – focuses on planning related only to HCBS waiver services and does not coordinate any other health or behavioral health services. With this service, your Care Manager will work with you to:

If you are dissatisfied with the Care Management given by the CCO you have chosen, you have the option of selecting a different Care Manager within that CCO and/or changing the quality of care you are receiving. You have the option of selecting a different CCO within your region.

AC Cares can help you to navigate the difficult and often confusing world of paperwork, care coordination, and qualifications. We can help by:

The term “Health Home Care Management” refers to services offered by Care Coordination Organizations, which are also known as “Care Coordination” (CCOs). There are seven CCOs in operation in the state of New York. The seven CCOs are:

Each of these seven CCOs operates in a different region of New York State, with some degree of overlap for various counties.

Advance Care Alliance

Advance Care Alliance operates on Long Island, New York City and the counties due north of New York City. These include the counties of:

Care Design NY

Care Design NY operates throughout the eastern region of New York State, including Long Island and the counties along the Hudson River and up to the top of New York State. These include the counties of:

Life Plan CCO

LIFEPlan CCO operates throughout the eastern region of New York State, including the Catskill and Adorondack regions. These include the counties of:

Prime Care Coordination

Prime Care Coordination operates throughout the northern and western regions of New York State, including the Finger Lake and Adorondack regions. These include the counties of:

Person Centered Services

Person Centered Services operates in western New York State. These include the counties of:

Tri-County Care

Tri-County Care operates in Long Island, New York City, and the Hudson Valley of New York State. These include the counties of:

Partners Health Plan FIDA-IDD

Partners Health Plan FIDA-IDD operates in Long Island, New York City, and the counties just north of New York City. These include the counties of:

In order to receive support and services, people with developmental disabilities must submit an application to the Office for People with Developmental Disabilities (OPWDD). In the OPWDD, the Eligibility Determination Procedure is the name given to the application and review process for OPWDD services. Only the OPWDD has the authority to determine whether or not a person satisfies all of the requirements for eligibility for OPWDD-funded services.

If your child is judged to be eligible, you will need to pick a Care Coordination Organization (CCO) if you do not already have one in order to receive care coordination services and a care manager. If your kid does not have Medicaid coverage, the CCO can assist you in obtaining coverage for Medicaid funded services for special needs. The majority of OPWDD services and assistance are covered by Medicaid. Please keep in mind that you can also contact a CCO and collaborate with their intake team to complete the eligibility assessment process from the start.

Contact AC Cares for assistance with Office for People with Developmental Disabilities (OPWDD) eligibility and applications and Care Coordination Organization (CCO) selection.